Consumer Rights

Estimated Time: 6 hours
Level: Adult Education
Program of Study: Adult Education, English Language Arts, Anglais, langue seconde


Students share and compare past consumer-related experiences and then help a friend return a product.

Other activities include scanning a website, writing an advice email and identifying the main ideas in an email.

Along the way, they learn about their rights as a consumer when it comes to refunds and exchanges.

Suggested Courses

Opening Doors, Lifestyle Options

Learning Situation

Helping a friend return a defective product